About Us
BeautyBay.com is one of the trading websites for FragranceBay.com Ltd, an internet retailer trading since the last millennium! (1999 to be precise).
Our mission is to provide you with premium beauty products at extremely competitive prices 24 hours a day. Being a pure-play internet retailer, our costs are considerably lower than a High Street retailer, and we pride ourselves on passing these savings on to you.
Having traded on the internet for 6 years, we understand the importance of the service and reliability you’ve come to expect from online retailers. Bearing this in mind, we’ve created a shopping environment that keeps you in the loop with all aspects of your order. Even before placing your order, you’ll notice that if the product’s out of stock, we’ve given an indication as to how long it would take for stock to be ordered and delivered to you. Once your order’s been dispatched, you’ll be notified by email so you know to expect your parcel imminently. If, under some shocking circumstances, there’s a delay in fulfilling your order, or it’s not possible to fulfil your order, you’ll be notified immediately, giving you enough time to make alternative arrangements.
Above all, we want your shopping experience to be as enjoyable, convenient and fun as possible.
Being an open minded company, we welcome any suggestions you may have for us, please email us and we promise to take your suggestions on board.