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If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt. To be acceptable for return, items should be unused, unopened and have any original seals intact. Please read our returns help section for more information.
Please click here for our delivery times over Christmas: Christmas Delivery Dates 2018
| Option | Delivery Time | Delivery Cost |
|---|---|---|
| UK Tracked | Hermes Tracked Service Delivered within 2-3 days (Excludes Sundays and Bank Holidays) Delivery between 0700-2000 Mon-Sat Fully Tracked with SMS/Email Updates | £2.95 Free for orders above £15 |
| UK Next Day | Order before 11pm for Hermes Next Day Delivery Delivered Mon-Sun (ex Bank Hols) between 0700-2000 Fully tracked with 2 hour ETA and SMS/Email Updates | £3.95 Free for orders above £60 |
| UK Next Evening | Order before Midnight for Next Evening Delivery Delivered Mon-Fri by DHL (ex Bank Hols) Delivery between 1800-2200 Fully Tracked with SMS/Email Updates | £6.95 Free for orders above £100 |
| UK Same Day | Order before 2pm for DHL Same Day Delivery Delivered 7 days a week (ex Bank Hols) Delivery between 1800-2200 Fully Tracked SMS/Email Updates | £6.95 Free for orders above £100 |
| UK Nominated Day | Hermes Nominated Day Delivery Choose from a 14 Day Delivery Window Delivered Mon-Sun (ex Bank Hols) Delivery between 0700-2000 Fully Tracked with 2 Hour ETA and SMS/Email Updates | £3.95 Free for orders above £60 |
| Click and Collect | Hermes Parcel Shop Delivery Delivered 2 Days After Dispatch Deliveries Mon-Sat Collections Available 7 Days a Week Email/SMS Updates when Parcel is Ready to Collect | £2.95 Free for orders above £15 |